![]() ![]() Note that our support contact form (link below) has two premium pay-per-incident support options for urgent issues. Here are some additional steps you can take to ensure the best possible GMass support. ![]() For example, if you want to know how to edit your campaign, you would search “edit campaign”. It’s powered by Google and only returns results related to GMass. Before you submit a request, please try to find the answer yourself by vising our support portal or searching using the search field to the right. We do not offer phone support or chat support. We use Zendesk as our support ticketing system. What is Google's customer support number? You can call Google customer support 24 hours at 1-86.GMass is a low-cost, self-service system. It allows you to speak directly to a live person and can be used for any issue related to Google's product suite. FAQs! How do I contact Google customer service?Īccording to Google, you can contact Google customer support via phone by dialing 1-866-2-Google (1-86) / 1-65. If you can't find the help you need from Google's posted content, consider sifting through or asking its forums.ġ. On the page, select the icon of the Google product or service at issue and click it.Ģ. On the next page, near the top left of the screen, click the word Community.ģ. There will be multiple categories with many answered questions displayed on the Community page browse through for answers, or type a question into the search bar auto-filled with Describe your issue in the center of the page.Ĥ. In the box at the bottom of the Featured posts section on the Community page, you can click the blue words Ask now to pose a question to the community. If not, briefly describe your issue in the search bar.Ĥ. The page following each icon will list out many of the more common issues users experience, so look for your problem there. Here's how to find the former.ġ. Log into your Google account, then go to .Ģ. You will see a search bar into which you can type your issue above nine icons displayed in the middle of the screen.ģ. If you have a problem with one of these specific products, like Google Chrome or YouTube, click the icon. Google staffers write tutorials on dealing with common issues, and there are also user forums addressing myriad problems. ![]() With most issues you encounter in the course of using Google, be it a problem with your Gmail, your Google Chrome browser, or Google Maps, other people have likely encountered and documented the same issues a dozen times over. How to get help from Google Support Online That Google contact team can be reached at 1-80. There is also an international option for those based in India. If you call outside those hours, you'll simply be directed through menus by a voice recording and won't be able to reach a human representative. The Googleplex service has its working hours listed as Monday to Friday from 8 am to 5 pm PST. In some instances, you may be connected to a human customer service representative. Most of the time, the end result of your call will be a voice recording telling you which webpage to visit to try to resolve your issue. The number leads to an operator service called "the Googleplex" which is based at Google's headquarters in Mountain View, California.Ĭalling the number will take you to an automated menu that will walk you through a series of other menus. You can call Google customer support at 65. ![]()
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